- Home
- Departments
- Police Department
- Support Services Division
Support Services Division
The Support Services Division is comprised of corrections, training, procurement, animal control, and support services technicians.
The Orange Beach City Jail is a self-contained, 31-bed facility designed to hold misdemeanor prisoners for up to one year. Corrections is responsible for processing, caring for, and housing people arrested or sentenced by the court system. Bonding and other information may be obtained by calling 251-981-9777 and you will be transferred to a corrections officer.
Visitation
On-site visitation is available two times a week. To schedule an appointment, you will need to set up a visitor account by going to the following website: www.ncic.com. We offer on-site as well as remote video visitation.
VISITATION HOURS - ON SITE: Sundays & Wednesdays: 4:00 pm to 8:00 pm. Holiday visitation will be the same as above if the holiday falls on a visitation day.
ALL visitors MUST set up an online account to visit either in person or VIDEO VISIT. Please go online to the NCIC website to set up your account. Once your online account has been set up and approved you may call the jail to set up an ON-SITE visit.
What to expect when you arrive for your visit: When you arrive for your visit please leave all electronic devices, backpacks, purses, etc. in your vehicle. Have your photo Identification ready. No one will be allowed in to visit without an ID. Children under the age of 18 must be accompanied by an adult. All visitors will be searched for weapons and contraband. The search may consist of a pat-down search and/or a metal detector. Visitors must be dressed properly, please do not wear clothing that would be considered too short, tight, or low cut. You will be asked to change or cover up before being allowed to visit. To be considerate of others that may have breathing issues please do not wear an overabundance of perfume or cologne.
VISITATION HOURS - OFF SITE (VIDEO VISIT): Video visits may be scheduled for any day of the week from the hours of 7:00 am to 9:30 pm. Please go to the NCIC website and follow the instructions on how to schedule your video visit. Once you have completed all the requirements and funded the inmate’s account you will be able to visit via video from your home computer or cell phone using the mobile app. If you need any assistance with setting up your account or setting up an appointment please call NCIC at 1-844-724-2076 or the Orange Beach Jail at 251-981-5298.
Items permitted for inmates: One (1) non-spiral composition notebook or loose-leaf paper or one (1) standard-size package of loose-leaf paper. Small envelopes, no more than 10 (ten) in their possession. The remaining envelopes stay in the inmate’s property. Post Cards are provided and maintained in the control room for indigent inmates. USPS Forever Stamps Booklet of no more than twenty (20). Underwear four (4) pair white in color only. Socks four (4) pair (white in color) T-Shirts long or short sleeve four (4) total (white in color only).
The above items can also be brought to the Jail in person on Wednesdays and Sundays from 10 am til 8 pm.
Phone Service
Inmates are allowed to use the collect call phones in the cellblock as spelled out in the inmate rules. We do not take messages for inmates except in the case of an emergency. The company currently providing our inmate phone service has a number of services they provide to make it easier for you to use the phone service. The services are as follows: Advance Connect (prepaid collect), Direct Connect (a direct bill option), and Collect Connect (charges are billed through your local phone company). To set up phone services, visit the NCIC website or call 800-943-2189.
Inmate Mailing
Orange Beach Corrections (Inmate Name)
P.O. Box 1039 Orange Beach, Alabama 36561
Inmates will be permitted to have only the following personal items in the housing units (dayrooms, cells):
- Issued shoes or slippers (no shoe laces) - provided by Corrections
- Underwear and socks (4 pairs each)
- Personal hygiene items (approved by the nurse) - All others are provided by Corrections
- Corrections issued clothing and items
- Personal jewelry is not permitted
- Personal correspondence items (loose leaf paper, stamps, and envelopes)
- Limited amount of bound periodicals/books (no newspapers) - 1 plus religious book (Bible, etc)
All court-related questions may be addressed to the Municipal Court by writing to P.O. Box 529, Orange Beach, Alabama 3656,1 or by phone at 251-981-2444. The court goes over the commitment order with each inmate detailing sentencing and fines.
Towing Companies
- Auto Medic: 251-986-9968
- Gulf Shores Towing: 251-968-7939
- Hub City Towing: 251-960-5551
- Island Towing: 251-752-1155
- Mc Adams Towing: 251-206-0049
Bonding Companies
- A+ Bail Bonds - 251-989-6732 or 251-747-1640
- Action Bonding - 251-580-3222
- Adam's Bail Bonds - 251-487-6553
- 1A Bail Bonds - 251-967-2245
- South Coast Bail Bonds -251-978-BOND (2663)
Attention: A bondsman should only charge a percentage of the bond; a bondsman should not charge the full amount plus their fee. The full amount may be paid to the court, as a cash bond, to be held until the case is disposed of.
Orange Beach Corrections provides fingerprinting - by appointment only - for Orange Beach citizens for background checks, city permits, and business licensing. For further information and to schedule an appointment, email Orange Beach Corrections. Please provide your name and contact information in the email. For additional information, email rlagreco@orangebeachal.gov.
The Orange Beach Police Department's Training Unit offers continuing education to law enforcement and to the citizens of Orange Beach. The training unit provides law enforcement with the latest tactical and academic information available with the goal of maximizing their potential and allowing them to be the best-prepared professionals possible. The Mental Health Conference held yearly builds a relationship between law enforcement and mental health professionals.
The Orange Beach Police Department allows its citizens to get involved with programs such as the Citizen's Police Academy, which is an 8-week program that gives citizens and police officers the opportunity to create an open line of communication and gives the citizens an understanding of the police department's operation, our popular women's firearms course, which is designed to educate them in the areas of firearm safety, handling, and use of the firearm, to our Run, Hide, Fight training, which teaches the community how to react to an active shooter incident.
In partnering with outside law enforcement agencies and professionals across the nation, it is our goal to make Orange Beach a premier training destination.
Anyone interested in attending any of the training available or hosting a training course, please email Sergeant Joey Brown or contact 251-923-5805 (Office).
Orange Beach Animal Control Officers (ACOs) are primarily responsible for enforcing Orange Beach ordinances and Alabama state laws concerning animals. ACOs are authorized to impound animals and issue citations for violations of these statutes within the police jurisdiction. They respond to a multitude of calls and complaints including animal cruelty and neglect, nuisance animals, injured animals, vicious animals, animal attacks, dog bites, dogs on the beach, and dogs at large.
- Local ordinances about animals: Orange Beach Code of Ordinances/Chapter 10
- Alabama state laws regarding dogs: Code of Alabama Consolidated Dog Laws
- Alabama animal cruelty laws: Code of Alabama Animal Cruelty Laws
On September 7, 2017, the Orange Beach City Council fully endorsed Trap, Neuter, and Return (TNR) as the method of stabilizing and controlling our stray and feral cat population. ACOs serve in an advisory and coordination capacity for this project. The primary operational arm of this project is the Safe Harbor Animal Coalition, which absorbed the former non-profit volunteer organization Orange Beach Animal Care and Control Program. For more information, visit Safe Harbor's website.
Orange Beach Coastal Resources is the primary responder for wildlife calls. ACOs generally do not respond to complaints about wildlife unless it is an emergency or if Coastal Resources is unavailable to respond. Visit the Coastal Resources page for additional information.
Support Services Technicians (SST) perform public safety tasks in support of daily police department operations as non-sworn employees of the Orange Beach Police Department. This includes but is not limited to taxi inspections, enforcing parking codes, traffic control duties, or any other task that does not require a sworn officer to handle. The goal of SSTs is to free up police officers from basic, but necessary, tasks so that police officers can be available for other calls for service. The work is generally performed under the supervision of the on-duty patrol supervisor. They are required to document, record, and report on activities as required by the department.