Frequently Asked Questions

Yes, we can draft monthly service charges from your checking account. Please go to the OpenGov link for Utility Billing Authorization for Bank Draft at https://orangebeachal.portal.opengov.com/. (An account will need to be created on OpenGov in order to submit the authorization form. Learn about creating an account on the OpenGov resources page.) 

The current Lodging Tax Rate is 16% (City of Orange Beach - 10%, State - 4%, Baldwin County Lodging - 2%). 

While we do not currently accept Business Licenses payments online we do accept Credit Card payments over the phone with a 2.95% convenience fee. To pay taxes online, go to the Alabama Department of Revenue website.   

Online Utility Bill Paying: Beginning at 9 a.m. May 6th, billing and payments will be available at https://orangebeachal.taxandrevenue.opengov.com/. 

Property taxes are handled by the Baldwin County Revenue Commissioner. You can get information from the Baldwin County Revenue Commission website, or call the Foley Satellite Courthouse at 251-943-5061.

Yes, the license is the responsibility of the owner not the management company.

Yes,  4099 Orange Beach Blvd, the SOUTH-REAR Entrance of City Hall, (facing the Fire Department).  If you are picking up after business hours, to the left of the Finance Department's doors is a white mailbox.

Businesses do not receive decals, it will be coded on your business license if you are located in Orange Beach. The business license will need to be up-to-date for it to be effective.  

If you have a home-based business, your residential decal will get you back on the island.

Ono Island, Condo owners, and Home Owner associations obtain passes from their Property/Owners' Association.

Residential passes can be picked up in the Finance Department office at 4099 Orange Beach Boulevard, behind City Hall, Monday through Friday from 8 am to 5 pm.

Decals will not be issued once a named storm has entered the Gulf.  Do not affix tags to your vehicle until required to return to the island.

There is a charge for replacement decals.

If there is a renter, one decal goes to the renter; one decal goes to the owner.

The license expires December 31 of each year, however, it does not have to be renewed during December. Business owners have until January 31 to renew without penalty. Please go to the OpenGov link for all business license applications and renewals at https://orangebeachal.portal.opengov.com/. (An account will need to be created on OpenGov in order to submit an application. Learn about creating an account on the OpenGov resources page.) 

You should call our main number 251-981-6096.

No. Water service for the City is provided by the Orange Beach Water Authority located at 25097 Canal Road. They can be reached at 251-981-4233.

Every Tuesday and Friday. The can with the blue lid must be placed with the opening facing the road and 3 feet away from any obstacle. The contents of the can cannot exceed 90 pounds.